Shipping policy
Shipping & Delivery
We want to make sure your Amrrutam jewelry reaches you safely and efficiently. Here's what you need to know about our shipping process:
Domestic Shipping (Within India)
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Shipping Costs: The price you see listed on our website is the final price, inclusive of all taxes and shipping and handling. There are no extra shipping charges added at checkout for either prepaid or Cash on Delivery (COD) orders within India.
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Delivery Time:
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Standard Orders: Most orders are delivered within 15-20 working days from the date of your order confirmation.
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Custom/Heavy Indian Necklace Sets: These special pieces require more time and will be delivered within up to 4-6 weeks from your order confirmation.
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Estimated Delivery: You'll find the estimated delivery time for each specific piece on its product details page.
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Express Delivery: Need it sooner? For an express delivery within 24-48 hours, an additional ₹1000 will apply. Please contact us via WhatsApp at +91-9810762315 to arrange this. T&C Apply.
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Packaging: To ensure your 925 silver jewelry arrives in perfect condition, it is delivered in beautiful and protective boxes.
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Courier Partners: We partner with reliable courier services like DHL, Blue Dart, Delhivery, and trusted local regional couriers for remote areas or overnight deliveries.
Important Considerations
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Order Confirmation: Your estimated delivery time begins from the date you receive your order confirmation.
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Unforeseen Delays: While we always strive to deliver on time, delays can occasionally occur due to circumstances beyond our control, such as adverse weather, lockdowns, or national/regional festivals and holidays.
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Production Delays: In rare cases, a designer may be unable to produce your ordered piece. Should this happen, we will offer you an alternate option, a store credit, or a full refund.
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Extended Delays: If your order is significantly delayed beyond 2 weeks of the estimated delivery time for unforeseen reasons, we will contact you to confirm if you still wish to proceed with your order.
DISCOVER THE WORLD OF JEWELRY
Made on Order
Making 15-20 working days. Our products are handcrafted.
Customer service
We are available from monday to friday 10.30am to 6.30pm
Book Now Pay Later
Pay 10% now and balance on delivery. Secure payments.
Easy 24hrs Exchange
Email/Whatsapp us within 24hrs for exchange
FAQ’s
Is Amrrutam's silver jewellery genuine 925 Sterling Silver?
Is Amrrutam's silver jewellery genuine 925 Sterling Silver?
Absolutely. All Amrrutam jewellery is crafted from authentic 925 Sterling Silver, ensuring purity and lasting brilliance. Each piece is hallmarked for your assurance and we provide 100% money back guarantee.
How long will it take to get my orders?
How long will it take to get my orders?
Our standard production time is 15-20 business days, plus shipping 3-5 days. Overseas deliveries can take anywhere from 6-8 weeks. You can contact us on whatsapp for more clarity.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer complimentary shipping on all domestic orders. Shipping charges are additional for international orders.
What if the jewellery doesn't meet my expectations or fit correctly?
What if the jewellery doesn't meet my expectations or fit correctly?
We offer a 24-hour exchange policy. You must inform our team within 24 hours of delivery if you wish to exchange an item. This policy is not applicable for customized orders. For more details, please read our Exchange Policy.
How can I be sure the jewellery I receive matches what I see on your website, especially since you don't have a physical store?
How can I be sure the jewellery I receive matches what I see on your website, especially since you don't have a physical store?
We understand! At Amrrutam, we use high-resolution professional photography and detailed product descriptions to perfectly showcase each unique design. What you admire online, down to its intricate detail, is precisely what arrives at your door. Plus, our 24-hour exchange policy ensures your complete peace of mind.
Do you offer custom design services for special occasions?
Do you offer custom design services for special occasions?
Yes, Amrrutam specializes in bespoke silver jewellery. Contact our design team on whatsapp to discuss your vision for truly unique, customised pieces for bridal trousseaus or special occasions. We suggest to keep a timeline of 4-6 weeks for custom orders.
What is Moissanite Polki?
What is Moissanite Polki?
Moissanite Polki refers to lab-created Moissanite gemstones cut in the traditional 'Polki' style. While Polki traditionally uses uncut, unpolished natural diamonds, Moissanite Polki offers a brilliant, ethical, and more affordable alternative. It captures the raw, organic sparkle and heritage appeal of traditional Polki jewelry, making it a stunning choice.
Will 925 silver jewellery look like real gold?
Will 925 silver jewellery look like real gold?
Yes, many of our 925 Sterling Silver pieces feature premium gold plating (e.g., 18K/22K gold plating). This meticulous finish provides the luxurious appearance and radiant shine of solid gold, offering a designer look without the higher cost.
Can I sell silver jewellery and get money?
Can I sell silver jewellery and get money?
While 925 Sterling Silver has intrinsic value, designer silver jewellery is primarily valued for its craftsmanship and unique design, not its metal weight alone. Unlike gold, significant metal loss can occur when removing stones, making resale for full value challenging. Amrrutam jewellery is crafted for its artistic beauty and to be cherished, not for investment or melt value.
Will Swarovski or CZ stones look like real diamond jewellery, or will they look fake?
Will Swarovski or CZ stones look like real diamond jewellery, or will they look fake?
Our jewelry featuring Swarovski or high-quality CZ stones is meticulously crafted to maximize brilliance and fire, closely mimicking the sparkle of diamonds. When set in our designer silver, these stones offer a stunning, authentic look that is far from "fake" and is chosen for its beauty and ethical appeal.
Will my 925 Silver jewellery with rhodium/gold plating tarnish or turn black? Can i wear it daily?
Will my 925 Silver jewellery with rhodium/gold plating tarnish or turn black? Can i wear it daily?
925 silver jewellery including gold-plated sterling silver jewelry can eventually tarnish. Tarnish occurs when the silver base reacts with air or chemicals, which can happen if the gold plating wears thin over time, especially with frequent wear or exposure to harsh elements like moisture, perfume, soap etc. The stones (moissanite polki, CZ, gemstones) themselves do not tarnish, but their settings might. Following our care guide to preserve the gold plating and overall shine. We also provide 1 year free re-polish, and thereafter lifetime polish service for minimal charges.
Our 925 Sterling Silver jewellery is crafted for durability and everyday elegance. While suitable for daily wear, we strongly recommend following the detailed care instructions to protect its finish and ensure its lasting beauty. Consistent care will help maintain its shine for years.
What makes Amrrutam the preferred choice ?
What makes Amrrutam the preferred choice ?
Amrrutam Jewellery stands apart for several reasons:
Generational Craftsmanship: Our jewellery is meticulously handcrafted by 2nd and 3rd generation artisans, applying the same unparalleled skill and dedication used in crafting fine gold jewellery.
Exclusive Designer Pieces: We offer unique designs created by talented jewellery designers, ensuring you acquire truly distinctive pieces, unlike common mass-produced styles.
Rigorous Quality Control: We adhere to strict quality checks at every stage, guaranteeing each piece comes out perfectly to your satisfaction, reflecting our unwavering commitment to excellence.
Authentic 925 Sterling Silver: We use only genuine 925 Sterling Silver, hallmarked for purity and lasting brilliance with 100% money back guarantee.
